About Justin Brundage
Justin Brundage is an active Assistant Chief at Berwyn Fire Company in Chester County, Pennsylvania. He has been in the fire service for thirty years and is still on the roster: he runs calls, sits through the budget meetings, and has written the reports that got turned down. He is not a retired consultant describing the fire service in the past tense.
He also spent a career in financial services, which is the part of his background that matters when a local government is arguing about a twenty-year cost curve. He is co-founder of Incident Management Technology, where he builds PAMS, PRISM, EACfleet, and a portfolio of tools for departments that large vendors have never served.
The analysis departments need to justify staffing, replace apparatus, and defend a budget has historically only been available from firms charging six figures on a timeline measured in quarters. Most of the country's 29,452 departments will never write that check. This practice does the same work in weeks, at a price a volunteer department can pay.
Assess
Know what your data actually says. Most departments are sitting on years of response data they have never been able to read.
Standards of Cover & Community Risk Assessment
Full community risk profile, service-area analysis, response time performance against NFPA 1710 and 1720, station and staffing findings, and a board-ready report with the methodology documented. $12,000 to $25,000, 6 to 10 weeks.
Response Performance Analytics
Turnout, travel, and total response time analysis by station, unit, hour, and incident type, with trend lines, outlier investigation, and an automated monthly report. $4,000 to $9,000.
NERIS Transition & Data Health
Record audit, mapping, and cleanup so the national reporting standard produces usable data. $2,500 to $6,000, 2 to 3 weeks.
Fund
Get the number that holds up in the meeting. A pumper starts at a million dollars and takes four years to arrive.
Apparatus Replacement & Fleet Economics
Unit-by-unit economic assessment from actual maintenance and expense history, replacement-year recommendations with the cost curve shown, a funded multi-year capital plan, and a presentation version for the local government meeting. Starting at $500, 3 to 5 weeks.
Grant Data Packages
The data and narrative support behind AFG and SAFER applications. Starting at $2,500, 2 to 3 weeks.
Local Government & Board Briefing Materials
The deck and the one-pager, built so the numbers survive questions. Starting at $1,500.
Build
No vendor will build software for a thirty-person department. Eighty-two percent of American fire departments are all or mostly volunteer, and the software industry serves the other eighteen percent.
Custom Tools & Department Software
A working tool built to your workflow, hosted where you choose, with your data in your accounts, training, a one-page runbook, and ownership of the code. $6,000 to $15,000 per build, 2 to 4 weeks.
SOG / SOP Modernization
Review, rewrite, and structure of guidelines so they are current and findable. $5,000 to $12,000, 3 to 6 weeks.
Back-Office Automation
Removing the hand-built monthly spreadsheet work. $4,000 to $9,000, 2 to 3 weeks.
Insights
Practitioner analysis on fire service operations, leadership, technology, and strategy.
- Why Volunteer and Combination Fire Departments Need to Fix Their Dispatch Model: how volunteer and combination departments can modernize dispatch protocols for more predictable response and improved firefighter safety.
- Reframing Fire Protection as an Indispensable Service: A Call to Local Government Leaders: why local government leaders must treat fire protection as an essential service and align resources with community safety needs.
- Volunteer vs. Career Firefighter Scheduling: A Comparative Analysis: comparing volunteer and career scheduling systems and the features that make volunteer scheduling work.
- Advancing Volunteer Fire Services: The Imperative Shift to Scheduled On-Station Staffing: why departments should move to scheduled on-station staffing for response time and assured availability.
Contact
Email: justin@justinbrundage.com
Location: Chester County, Pennsylvania
LinkedIn: linkedin.com/in/justinbrundage
A twenty-minute call, no deck and no pitch.